How Bull Spins Protects Your Data

What Information We Collect

When you register at Bull Spins we ask for the basics: full name, date of birth, email address and a UK contact number. This is standard for any online casino and lets us confirm you meet our 18+ age requirement before any deposit is accepted. Beyond that, three broad categories of data build up as you play.

• Account data: your username, password (stored encrypted, never in plain text), country of residence, preferred currency (GBP for UK players) and any self-exclusion or deposit limit settings you activate.
• Payment data: the card, crypto wallet or bank details you use to deposit or withdraw, transaction amounts, timestamps and, where required, documents used to verify your identity and source of funds.
• Device and session data: IP address, browser type, device model, operating system, approximate location derived from IP, and gameplay logs such as which slots or live tables you opened and for how long.

We do not collect more than we need to run your account, process payments and meet anti-fraud checks. We never sell player data to marketing lists outside the companies described below.

How and Where We Store It

Account and payment records sit on servers protected by industry-standard encryption in transit and at rest. Access inside Bull Spins is restricted to staff who need it for support, payments or compliance, such as reviewing a withdrawal or answering a support ticket. Session and device logs are kept separately from your payment history and used mainly for fraud detection, for example spotting logins from an unusual location or device that does not match your account history.

Sharing With Payment and Verification Partners

We do not process deposits or withdrawals ourselves. Card payments through Visa or Mastercard, crypto transactions in Bitcoin, Ethereum or Tether, Revolut transfers and bank transfers are all handled by third-party payment processors who receive only the transaction data needed to move funds: amount, method and account reference. Identity verification, sometimes called KYC, may involve sharing a copy of your ID or a proof-of-address document with a verification partner, strictly to confirm you are who you say you are and that you meet the 18+ age requirement.

Requesting Access or Deletion

You can ask us at any time what personal data we hold on your account, and you can ask us to correct or delete it, subject to the records we are required to keep for payment and anti-fraud purposes such as transaction history.

• Contact support through your account dashboard or the email address listed in the site footer.
• Confirm your registered name and account email so we can locate your record securely.
• Tell us clearly whether you want a copy of your data, a correction, or full account deletion.
• Allow a reasonable processing window while we verify the request came from you, not someone else.

Where a player has open funds, unresolved withdrawals or an active bonus with wagering conditions still running, we will flag this before deletion so nothing is lost by mistake.

Data Retention

Transaction and identity records tied to deposits and withdrawals are kept for as long as reasonably needed to satisfy anti-fraud and payment-partner obligations, even after an account is closed. Marketing preferences and session logs are retained for a shorter period and can be cleared on request once your account is inactive.

Staying in Control

If you are worried about time or money spent gambling rather than data, GamCare (0808 8020 133, https://www.gamcare.org.uk/) and BeGambleAware (https://www.begambleaware.org/) offer free, confidential support across the UK. Bull Spins is intended for players aged 18 and over.

For more on how your money moves, see Payments, for bonus wagering terms see Bonus, and for the full rules of play see Terms and Conditions. Ready to play? Register here.